FAQs

1) Are your plush baby toys safe for infants?

Absolutely. Our soft baby toys are thoroughly tested and verified to meet the strict EN71 standard; therefore fully verified and holding CE and UKCA certifications. These labels guarantee our lil' plush toys adhere to the strictest guidelines, ensuring peace of mind for loving parents shopping for a super adorable yet safe plush toy.  

 

2) How do I clean and care for my plush baby toy?

We recommend giving your plush baby toy the TLC it deserves with a gentle hand wash. After all, these toys are destined to be well-loved companions and might need a little pampering from time to time. Avoiding the washing machine ensures that your toy maintains its cuddly softness and keeps its shape for countless snuggles with your little one.

 

3) What age range are your plush baby toys suitable for?

Designed with safety and comfort in mind means they are suitable for newborns and up. In other words don’t worry, this cute little plush pal will make an excellent first gift or baby shower option for the very lucky little one. 

 

4) How long will delivery take? 

All our plush baby toy ranges are stored in our UK warehouses, and our team aim to dispatch your order within 1-2 days ensuring a quick and prompt delivery for your little one! 

5) What is your return or exchange policy for plush baby toys?

We want you to be completely satisfied with your purchase. Whilst we sincerely hope you are, with the unlikely event you’re not 100% happy under UK law you have the right to return your plush baby toy within 30 days of receipt for a full refund. Simply contact our customer support team, and we'll guide you through the process. Additionally, if there are any issues with your toy, such as defects or damage, we offer a hassle-free exchange or refund policy. Your satisfaction is our priority.

 

6) Can I see the lil' toy in action?

 

Absolutely. Check out the playtime adventures!